GENERAL CONDITIONS OF USE

 

In compliance with the provisions of Spanish legislation in the Law on Information Society Services (LSSI) published in the Official State Gazette (B.O.E.) of July 12, 2002, the following document is published:

 

1. Identification data

 

Márcate.net is a business unit belonging to Isabel Novella García. (CIF: 24383932E) company with registered office at C / Guillem de Castro, 64 46001 Valencia

2. Description of the service

 

Any person accessing this website assumes the role of user, committing to the observance and rigorous compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

 

Márcate.net, reserves the right to modify any type of information that may appear on the website, without there being an obligation to pre-notify or inform users of said obligations, understanding as sufficient with the publication on the provider's website .

 

Márcate.net provides the service of creating personalized items such as T-shirts, sweatshirts, mugs, bags, cushions, jackets, etc. Márcate.net users can create and purchase products for their own use or sell them.

 

3. Minimum age

 

The users of Márcate.net, may be both the elderly and the minors.

 

4. General rules

 

4.1 Privacy and protection of personal data

 

Márcate.net maintains a strict policy of confidentiality of the personal data of its users. The privacy policy extends to everything that refers to the collection and use of information provided through the internet.

 

In terms of data protection Márcate.net, the General Data Protection Regulation applies (Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016).

 

4.2 Purchase conditions

 

Sales system

 

To make a purchase, the user can send us their order online through the "shopping cart" system implemented on our website marcate.net

 

Applicable taxes

 

The prices of the products exhibited on the website of marcate.net, include the Value Added Tax (VAT) that, if applicable, is applicable.

 

Purchases that will be delivered within the territory of any of the member states of the European Union will be subject to VAT.

 

Purchases that must be delivered in the territories of States that are not members of the European Union will be exempt from VAT.

 

Way to pay

 

When formulating the order, the customer can freely choose to pay for purchases made by card (MasterCard, Visa, Visa Electron, ...); Paypal (through its own platform); Bank transfer or Bizum. In certain cases and to prevent possible fraud Márcate.net reserves the possibility of requesting a specific payment method from a client.

 

Form, costs and delivery time

 

The customer will be able to select the shipping method from among the possible ones for their shipping area. You should take into account that the delivery times, the quality of the service, the delivery point and the cost will be different for each form of transport.

 

The delivery time is made up of the production time and the shipping time.

 

Note: on Saturdays, Sundays and holidays there is no delivery.

 

The normal production time is between 1 and 7 days from the arrival of the order; depending on our production load.

Márcate.net sends the orders to its clients resident in the Iberian Peninsula through different transport companies, within a maximum period of 24 hours. Residents of the Balearic Islands receive their order by post within a maximum period of 3-5 days. We do not ship to the Canary Islands, Ceuta and Melilla. The maximum delivery time to Europe is 5-10 days and to the rest of the world it is 10-15 days.

 

Márcate.net undertakes to replace any order that has been damaged or lost by the transport agency within a reasonable time.

 

5. Legal guarantee, returns and exchanges

5.1. Legal guarantee

 

In the event of a defective product, Márcate.net will proceed, as appropriate, to repair, replace, lower the price or terminate the contract, procedures that will be free of charge for the client. The client must inform Márcate.net of the lack of conformity within a period of 2 months from when he became aware of it.

 

5.2. Changes and returns (right of withdrawal)

 

If the product is personalized, we do not accept changes or returns. If the product is for sale as is, without customization, the period for exchanges and returns will be 15 days

 

5.3. Process

 

The client will send Márcate.net via the carrier with the shipping costs to be paid by the client within the term, stipulating whether he wants a change of garment or a refund of the amount, to the following address:

 

Marcate.net

C / Guillem de Castro, 64

46001 Valencia

 

If it is a refund of the import

You, Márcate.net will return the money of the purchase by bank transfer to the account indicated by the client or by credit to your credit / debit card.

 

In the event of a change, Márcate.net will make the change and send it to the customer at no cost to him. If a product other than the one requested by the client were delivered by mistake of Márcate.net, the correct product will be delivered at no additional charge to the buyer.

 

For any claim or suggestion you can contact:

Customer service department.

Mark.net

C / Guillem de Castro, 64

46001 Valencia

Email: marcate@marcate.net

6. Intellectual and industrial property

 

6.1. Owned by users

 

The user declares and guarantees the intellectual and industrial owner of the content that he uploads and composes on Márcate.net or has the necessary authorizations from the owners to do so.

 

6.2. Property of Márcate.net

 

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics are the property of Márcate.net, or if applicable, have a license or express authorization by the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registers. Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution and marketing, in any case requires prior written authorization by Márcate.net. Any use not previously authorized by Márcate.net will be considered a serious breach of the author's intellectual or industrial property rights. The designs, logos, text and / or graphics outside of Márcate.net and that may appear on the website, belong to their respective owners, being themselves responsible for any possible controversy that may arise regarding them. In any case, the user has the express and prior authorization from them.

 

6.3. Violation notifications

 

To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through our email marcate@marcate.net

7. Rights of Márcate.net

 

7.1 Monitoring

 

Márcate.net reserves the right (without assuming the obligation) to monitor transactions and communications that occur on its website. If Márcate.net determines, in its own judgment, that a user breaks or may break any condition of the General Conditions of Use or said transaction or communication is inappropriate, Márcate.net can cancel or restrict access to said user or questionable material , without further responsibilities for the parties involved.

 

7.2 Service modifications

 

Márcate.net reserves the right to modify the distribution, organization and aspect of its website and the services it offers, and may change or suspend any aspect of its services and / or prices without prior notice and without liability for any party. .

 

7.3 Cancellation of the contract

 

Márcate.net, at your own discretion and with or without notice, you can:

 

a) suspend or limit the use of Márcate.net to a specific user, as well as completely close an account.

b) delete the content it deems appropriate from the servers and directories of Márcate.net

c) Prohibit the use of lMárcate.net services

 

8. Limitation of responsibilities

 

Márcate.net excludes any responsibility for damages of any nature that may be due to the lack of availability or continuity of operation of Márcate.net, as well as the misuse of the website and / or its contents.

 

10. Applicable law and competent jurisdiction

 

These general conditions are ruled by the Spanish Law. The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's home. And we also remind you that you can access the European Union's online dispute resolution platform by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.